May 24, 2015

Service Desk

The journey to DSM starts with ITSM excellence

ITSM is foundational to process and flexibility. The next step includes a modern service desk that delivers a simple, beautiful, and powerful experience. Third, end-to-end service management that streamlines and automates digital services. And finally, digital innovation to help your company reach new levels of engagement with your employees, partners, and customers.

Modern digital service management for every enterprise

infoknight service management solutions help organizations transform and thrive in the digital area. Modern service desks, powerful platforms and intuitive user experiences enable you to be more productive and more efficient in the workplace, no matter how complex your IT environment is.

infoknight offers powerful service management platforms built natively for mobile with an intuitive, engaging, people-centric user experience to make everybody more productive. Delivered from the cloud or your own data center to meet the needs of the world’s largest enterprises.

  • Work smarter – Context-aware searches, stunning reports and insightful dashboards help you do more, better, faster.
  • Beautiful experience – Make the whole enterprise more productive through intuitive user experiences focused on roles, not modules
  • Innovative platform – The platforms built on a modern Java codebase, helps you manage complexity, simply with open integrations, the industry leading CMDB and powerful admin tools.
  • Service desk in your pocket - Take advantage of native mobile device capabilities such as touch screens, predictive text, barcode scanners, cameras, GPS, and push notifications.
  • Proactive IT – Create a more efficient enterprise by implementing Service desk with the rest of (ITOM) solutions.