IT Service Management (ITSM) manages all your IT services, on premises or in the cloud. Along with a radically redesigned interface, it offers powerful self-help tools, automated processes, comprehensive asset management, and much more. To deliver enterprise-scale, powerful IT service management you must combine high levels of automation with intuitive, mobile self-service.
infoknight ITSM multi-vendor solutions offer your work speed and agility required for a thriving digital enterprise, and deliver an awesome user experience to boot. So you can give your employees intuitive, elegant IT services that won’t slow them down on the road to competitive advantage.
(DSM) is the next step in the evolution of (ITSM), based on a forward-looking and human-centric view of how IT Services will transform productivity and innovation in the area of digital services.
infoknight solutions help the federal government achieve mission success by reducing costs, strengthening security, and improving service delivery.
infoknight offers ITIL training and certifications, transformation consulting, eBooks on best practices from ITIL authors, and ITIL-compliant solutions. (ITIL® is a registered trade mark of AXELOS Limited).
infoknight multi-vendor asset management software helps you gain visibility and control of your IT assets to reveal the true value of one of your most significant investments.
infoknight multi-vendor service desk solutions go beyond basic technical support to increase productivity, enable collaboration, and reduce operating costs.
infoknight multi-vendor IT self-service solutions save money and increase efficiency by giving employees more control over their IT experience.